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access to Amara with my TED account - error

Hello,


I tried to get access to AMARA with my TED account and then this message displayed:


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We're sorry - you've encountered an error.

Please help us fix it by filing a ticket at our support center.


Get back to amara.org

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My TED account is fine.. so I don't understand what is going on


3 people have this problem

Sorry you have this issue, Brenda. I converted your topic to a ticket (#77707) for which you should have received an email notification, because tickets go to Amara's tech staff who can deal with it.

Best,

Claude

 


1 person likes this

I'm facing the same issue as Brenda. 


I cannot login. I've made a TED account and tried it with my facebook account after the error occured. 


I've tried login in from several computers and still wasn't able to login. 


Please, I need help. Can you find me a solution? 


Thank you! 

Thank you for reporting this, Fernanda. I am sorry I can't help you, but Amara's tech staff can. So could you  create your own ticket (via http://support.amara.org/support/tickets/new) to let them know, please?

In the ticket, please also indicate the link to your user profile on TED.com .

Best,

Claude

 

Fernanda and Brena, I'm having the same problem.


Trying to fix it. As soon as I find out how fix it, I'll show all of you how to do that.


Best regards.



1 person likes this
Thank you, Alysson.

Claude

 

Same problem here. Does anyones got a solution?

Same problem here. Does anyones got a solution?

I've been waiting for over a year for a solution. Apparantly they are not very keen on having more volunteer translators who want to do the job. A pity that the helpdesk is not their strong point, we could have done so many translations already 

Brenda. I think this can help:

http://support.amara.org/support/discussions/topics/308829/page/last#reply-to-post

I did what was sugested and my problem was solved.

Regards.

I have the same problem, help"

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